Amenities & Services

Guest Services


Located in the main terminal waiting area near the restaurant/lounge.

Donald D. Swanson Executive Conference Room

Located pre-security, this conference room is available for rent for $15 an hour or $40 per day. Nonprofit groups may be able to use the room at no charge, depending on availability. The conference room can seat up to 20 people. It is fully equipped with free WiFi access, a large television monitor and speaker phone. To reserve the room, call the Information Center at 319.398.8336.

Disability Services

The terminal is handicap accessible. For people using wheelchairs, there are specially designed curbs, doors and elevators located at key locations. Elevators featuring Braille floor designations and raised control buttons assist the visually impaired. Service animals are permitted in the terminal. Airlines offer special escort/transportation services upon request, with wheelchair assistance provided from the curb to the airline gate. Customers can also page an airport Skycap who will provide wheelchair assistance, along with luggage service and valet parking. To call and reserve Skycap service, call 319.398.7077.

Handicap Parking

Available in the short-term and long-term parking lots. A handicap hang tag or license must be displayed to use a handicap parking spot.

Cell Phone Waiting Lot

A FREE cell phone waiting lot is available for people picking up passengers. The lot is located near the Airport Administration building, prior to reaching the terminal.

Charging Stations

More than 60 seats along the C Concourse are equipped with AC outlets to recharge laptops and other electronic devices. The outlets are located underneath the seats in the upper concourse.

Emergency Services

For an emergency, call 911. Airport public safety officers are on duty to serve you. Call 319.731.5722 for non-emergency services.

Information Center

Located in the center of the terminal lobby, staff can assist you in answering your questions about the airport or the region.


Free internet access is provided throughout the terminal, courtesy of the Cedar Rapids Airport Commission/The Eastern Iowa Airport. If you have any trouble accessing the internet service, please go to the Information Center in the terminal for assistance.

Lost and Found

If you have lost or found an item in the airport, contact the Information Center at 319.362.8336 or Airport Public Safety at 319.398.7077.

Thanks Again

Thanks Again, The Eastern Iowa Airport (CID) and the growing network of more than 100 other airports have joined forces to say “Thank You” to the millions of customers who shop, park, and dine at an airport. Start earning today!

Gifts & Dining




Sam Adams Pub

11 a.m. to 8 p.m.

Tic Toc Restaurant

4:30 a.m. to 8 p.m.

Gift Shop

Sun – Fri, 8 a.m. to 5 p.m.; Sat, 8 a.m. to 3 p.m.




Jet Box

Open 1.5 – 2 hours prior to B Gate departure, 4:30 a.m. to 9 p.m.

Millstream Brewhaus

Open Daily, 8 a.m. to 9 p.m.

Cedar River Landing grab ‘n go

Open Daily, 4:30 a.m. to 9 p.m.

Terminal Map

Connectivity, Information, Deals

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