FAQs

1. How early should I arrive at the airport for my flight?

We recommend that passenger arrive at The Eastern Iowa Airport at least 90 minutes prior to their scheduled departure time. Check with individual airlines as to their recommended arrival time.

2. Can I drop off and pick up people in front of the terminal’s main entrance?

Yes. The airport’s terminal drive, Arthur Collins Parkway, is the drive directly in front of the terminal’s main entrance. Drivers are reminded that Federal Aviation Administration regulations prohibit unattended and/or unauthorized vehicles in the terminal area. No exceptions can be made. All unattended and/or unauthorized vehicles will be ticketed and towed at the owner’s expense. The Cedar Rapids Airport Commission will not be responsible for damage or loss to any towed vehicle.

If you are picking up a passenger, we recommend using our free Cell Phone Wait Lot and pulling up to the curb when you know your passenger is ready to leave. The front of the terminal can be congested and cars and you will be asked to move if traffic is impeded.

3. What type of assistance is available for those who cannot carry their luggage to and from the long-term parking lot?

SkyCaps are on site to provide help passengers with luggage and/or valet service. For valet service, ask a SkyCap to park your vehicle while you unload your luggage and check in at your airline ticket counter. The SkyCap will bring you your keys before you board your flight, along with a map showing you where your vehicle is parked. When you return from your trip, you can choose to get your vehicle yourself, or you can ask a SkyCap to retrieve your vehicle and bring it to the curb. Cost to park the vehicle is $5 and cost to retrieve your vehicle is $5 plus parking fees. If you would like to contact SkyCaps, please call 319.398.7077.

The airport has also installed Smarte Carts, or personal luggage carts. There is a unit in the long-term parking lot and near the baggage claim area in the terminal both available free of charge.

4. If I am traveling with an electronic ticket, do I need a copy of my electronic receipt to check in?

An electronic receipt is not required. Proper documentation for check-in remains the same as prior to the increase in security measures. These documents include government issued photo identification such as a state issued driver’s license, a state issued identification card, a government issued military identification or a government issued passport.

5. How much carry-on luggage may I take on the plane?

The FAA allows passengers to bring one carry-on bag and one personal item, such as a briefcase or purse. This applies to all airlines. You should contact your airline to find out specific carry-on luggage size requirements.

6. May I bring my laptop as a piece of carry-on luggage?

Yes, but travelers need to be prepared to remove laptops and cell phones from their cases so they can be X-rayed.

7. What can I carry on board the plane?

Click here to visit the Transportation Security Administration website for the most up-to-date information on prohibited and permitted items.

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