In the Terminal

Airport Services

WiFi

Free internet access is provided throughout the terminal, courtesy of the Cedar Rapids Airport Commission/Eastern Iowa Airport. If you have any trouble accessing the internet service, please go to the Information Center in the terminal for assistance. For assistance email IT@flyCID.com.

Information Center 

Located in the center of the terminal lobby, a Guest Services Associate can assist you in answering your questions about the airport or the region.

Please contact the information center at (319) 362-8336.

ATM

Located in the main terminal waiting area near the restaurant/lounge.

Lost & Found

If you have lost or found an item in the airport, contact us.

Mother’s Room

There are two rooms — one is located pre-security next to the women’s restroom in the main lobby of the terminal. A second room is located upstairs, post-security in the area by the main upstairs restrooms. Both rooms have a sink, counter and glider rocker in the room.

Guest Services Associates

Available to assist passengers with luggage, wheelchair assistance, valet parking and other services. Guest Services Associates can be found in the terminal or by calling (319) 398-7077.

Cell Phone Waiting Lot

A FREE cell phone waiting lot is available for people picking up passengers. The lot is located near the Airport Administration building, prior to reaching the terminal.

Coat Check

Passengers who do not want to take their coat with them on their flight can check it at the information desk. To reserve this service, please fill out the coat check form. This is a credit card-only service and costs $10 per item.

Donald D. Swanson Executive Conference Room

Located pre-security, this conference room is available for rent for $25 an hour or $100 per day. Nonprofit groups may be able to use the room at no charge, depending on availability. The conference room is fully equipped with free WiFi access, conference phone, audio/visual projector and PC (MS Office and Adobe Reader installed). If you have any special IT needs, please contact IT@flyCID.com to make arrangements.

To reserve the room, call the Information Center at (319) 362-8336.

Accessibility Services

The terminal is handicap accessible. For people using wheelchairs, there are specially designed curbs, doors and elevators located at key locations. Elevators featuring Braille floor designations and raised control buttons assist the visually impaired. Service animals are permitted in the terminal. Airlines offer special escort/transportation services upon request, with wheelchair assistance provided from the curb to the airline gate. Customers can also have a Guest Services Associate paged to provide wheelchair assistance, along with luggage service and valet parking. To reserve Guest Services assistance, call (319) 398-7077.

Handicap Accessible Parking

Available in the short-term and long-term parking lots. A handicap hang tag or license must be displayed to use a handicap parking spot.

Animal Relief Area

Located outside Door E on the east end of the terminal, the pet relief area is at the covered walkway. Please be advised that with the exception of service animals, uncaged animals are not allowed in the terminal. Click here for a map.

Emergency Services

For an emergency, call 911.

Airport Public Safety officers are on duty 24 hours a day.

Call (319) 731-5722 for non-emergency services.

Charging Stations

Seating throughout the terminal, including pre- and post-security, are equipped with AC outlets to recharge laptops and other electronic devices.

Electric Vehicle Charging Stations

The airport has partnered with ChargePoint to offer EV Charging stations at CID. There are two spots in the long-term parking lot and two spots in the short-term parking lot. The charging rate is $0.20/kWh in addition to the parking lot rate.

For more information, please go to: ChargePoint.

Gifts & Dining

Pre-Security

Post-Security

Airport Maps

Main Level

Concourse