The CID Visitor Pass Program allows the non-traveling public to visit CID and enjoy the amenities on the post-security side of the passenger terminal. Obtaining an CID Visitor Pass allows our visitors to spend more time with their friends and family or shop and dine at the airport.
Step 1
Apply Online
You can apply the day of your visit or up to seven days in advance. If you cannot select a date or start time on the online form, that means the visitor slots have reached capacity for that particular day or start time.
When applying, there are two options for ID verification – “Scan Passport” or “Scan ID Card” – select one and scan their TSA-approved ID using a camera to provide that information. Please note you will need to scan both sides of your ID for the application to be successful.
You’ll receive a confirmation email verifying that your request has been received!
Step 2
Get TSA’s Approval
Your request will be reviewed by the Transportation Security Administration (TSA)
- If you’re applying in advance: You’ll receive an email with your approval status after midnight on the day of your visit.
- If you’re applying for same day entrance: You’ll receive an email with your approval status within 15 minutes.
Step 3
Show off your CID Visitor Pass
If approved for entry, you’ll receive your CID Visitor Pass attached to your approval notification e-mail. When entering the TSA Checkpoint, make sure to open the CID Visitor Pass attachment to provide to the TSA, along with your TSA-approved photo ID. Make sure to advise the TSA Officer that you have an CID Visitor Pass when presenting your photo ID.
CID Visitor Pass participants must enter using the TSA Checkpoint general screening line. Entry is restricted from the approved start time through 9:00 p.m.
Program and Security Information
- Printed CID Visitor Passes are accepted.
- CID visitors are subject to the same security regulations as passengers boarding an aircraft and must comply with TSA’s screening procedures, to include not bringing items prohibited by TSA and complying with the 3-1-1 Liquids Rules.
- At this time, expedited screening and trusted traveler programs, such as the TSA PreCheck and CLEAR programs, cannot be used with the CID Visitor Pass.
- CID Visitor Pass availability is limited, granted on a first-come, first-served basis, with all access subject to TSA approval.
- The CID Visitor Pass is a permanent program. In response to exigent circumstances or operational needs, the Eastern Iowa Airport reserves the right, in its sole discretion, to cancel the program, cancel approved CID Visitor Passes, or modify program rules at any time without prior notice.
Frequently Asked Questions
What hours may I enter the airport using an CID Visitor Pass?
- This program allows access to the post-security side to non-traveling visitors seven days a week. Entrance is not permitted before the approved start time.
- Be sure to allow enough time to get through the security lines. You may exit and re-enter the passenger terminal at any time during your registered day and program operating hours. However, if you depart the post-security area, you’re required to re-enter through the TSA Security Checkpoint, so please plan accordingly. Visitors re-entering the passenger terminal may be delayed at the TSA Checkpoint due to the priority of screening ticketed passengers.
- Operating times vary, and not all shops, restaurants or amenities may be open during your visit.
Why do you need my identification at the Airport?
- At the TSA Checkpoint, your photo ID is used to confirm your identity and approved CID Visitor Pass authorization.
- While within the passenger terminal, visitors must present their CID Visitor Pass and photo ID upon request from either the TSA or Airport Officials.
When can I apply for a visit?
You can apply the same day you want to enter, or up to seven days in advance. If applying in advance, you will receive an email with your approval status after midnight on the day of your visit. Your CID Visitor Pass is attached to this email notification.
If applying for same day entrance, you will receive an email with your approval status within 15 minutes. Your CID Visitor Pass is attached to this email notification.
If approved, bring your digital CID Visitor Pass and your TSA approved photo ID to the appropriate passenger terminal (Terminal A or B) at the approved start time. Printed CID Visitor Passes are accepted.
Please do not arrive with an expectation of entering a passenger terminal unless you have received an approved CID Visitor Pass via email.
Are minors eligible to use a CID Visitor Pass?
Every non-traveling visitor must complete the online registration form and be approved for entrance, regardless of age. Minors without valid photo IDs must apply and be accompanied by an adult who has also been approved for CID Visitor Pass entry.
Can I leave the airport and come back later in the day?
Yes, the CID Visitor Pass allows exit and re-entry only on the day of your approved visit. However, you must re-enter the TSA screening checkpoint. If you return on a different day, you will have to complete another request for entry through the online registration.
Visitors re-entering the passenger terminal may be delayed at the TSA Checkpoint due to the prioritization of ticketed passengers.
What items can I bring with me?
CID Visitor Pass users are subject to the same TSA security regulations as ticketed passengers.
- TSA Prohibited Items also applies to CID Visitor Pass holders. Bringing any of these prohibited items may lead to confiscation or denial of access.
- No hand-carried luggage is allowed. Visitors are limted to (1) one person item (e.g. laptop bag or purse) and must comply with the same TSA screening and inspection procedures as ticketed passengers.
Where do I sign up for a CID Visitor Pass?
Subject to availability, you may apply online up to seven days in advance.
How do we apply for a family or group?
Every non-traveling visitor must complete the online registration form and be approved entrance, regardless of age. Minors without valid photo IDs must apply and be accompanid by an adult who has also been approved for CID Visitor Pass entry.
Can I use a CID Visitor Pass with CLEAR or TSA PreCheck?
At this time, the CID Visitor Pass cannot be used with either of these special access programs. The CID Visitor Pass is not an expedited entry program, and all participating visitors must use the general security line.
I am a badged airport employee, am I eligible for a CID Visitor Pass?
Yes, you are eligible to receive a CID Visitor Pass when not on official business.
Prohibited
- You are not eligible if you’ve forgotten or lost your badge, still employed at the airport but let your badge expire, or your badge was subject to suspension or revocation.
- During your visit, you’re strictly prohibited from using your badge to access areas of the airport not otherwise open to the general public.
- If you violate these terms, you may be subject to administrative fines, suspension or revocation of your badge.
What about accessibility and wheelchair assistance?
CID Guest Services Associates and wheelchairs may be assigned to ticketed passengers. At CID, we strive to make your experience as easy, safe and comfortable as possible and welcome participatns using a personal wheelchair or other mobility aid.
Are non-U.S. citizens eligible for a CID Visitor Pass?
Yes, as long as all identification requirements are met, just as when purchasing an airline ticket.
Should I request a CID Visitor Pass to meet an unaccompanied minor?
No, arrangements for picking up unaccompanied minors from a flight should be coordinated directly with the respective airline.
Where can I get my TSA questions answered?
Those who are preparing to travel and may have special circumstances, considerations about airport screening can call the TSA Contact Center at 866.289.9673.
TSA also offers TSA Cares, a helpline for travelers with disabilities, medical conditions and other special circumstances. You may submit a request for assistance by calling TSA Cares at 855.787.2227, weekdays from 8 a.m. to 11 p.m. and weekends/holidays from 9 a.m. to 8 p.m. TSA Cares is open 365 days a year.